RETURNS
No item requiring repair or alleged to be defective is to be returned without written authorization by the Seller. Prior to returning any item for any reason, the Buyer must request a return authorization number (“R.A.#”) from the Customer Service Department at The Label Guy in Riverside, CA. U.S.A.. The R.A.# must be used with all correspondence and posted on the package in which the item is returned. Any item returned to Seller without proper information or R.A.# will not be accepted. Items will be returned at the expense of the Buyer. All returns of non-warranty repair items are subject to a 25% restocking fee. The return policy is for 30 days. EasyLabel or any open box software and open box media, labels, and ribbons are non-returnable.
Email: sales@thelabelguy.com
Parts and Sales Toll-Free (in USA): (800) 293-1813
Parts and Sales: (951) 340-0222
Parts and Sales Fax: (951) 340-0005
Mailing Address:
The Label Guy
5198 Arlington Ave
Riverside, CA. 92504 U.S.A.